Smart Access via QR or NFC
Real-time access control that works with your current hardware
End User Experience
As easy as 1, 2 & 3
Scan or Tap
Approach the door and use smart phone either tap NFC or scan the QR code
Verify Identity
Complete the Two-Factor Authentication (2FA) prompt on your device.
Unlock
Once authorised, simply tap "Open" on your screen to enter.
How QAccess Works
How QAccess Works
Cloud Management
Manage permissions, revoke access, and monitor real-time traffic across your entire portfolio from a single, centralized dashboard.
Centralized Control
Manage multiple doors or entirely different buildings from one QACCESS portal.
Real-Time Updates
Add or delete staff members instantly over the cloud.
Remote Unlock
Open individual or multiple doors directly from the dashboard.
Complete Visibility
Track every door activation with detailed, exportable audit logs.
Book a Demo
See QAccess in
Action
Schedule a personalised demo with our team and discover how QACCESS transforms building access management — from NFC tap-ins to real-time cloud dashboards.
- Live walkthrough of the full access control system
- See the resident mobile experience first-hand
- Explore the cloud management dashboard
- Q&A with our solutions team — 30 min session
Trusted by building managers across Australia. No commitment required.
Choose an available date below
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FAQ
Frequently Asked Questions
Everything you need to know about QACCESS. Can't find your answer?
Check your spam or junk folder. If it is not there, you can opt to reset your password instead. Note that setup links expire after 1 hour, if it has expired you can also simply opt to reset your password.
The link may have expired (it is valid for 1 hour and can only be used once). Go to the CommSecurity login page, click Forgot Password, and request a new link using your email address.
Your access schedule does not allow access at this time. Contact your Facility Manager or Organisation Admin to check or update your schedule.
You have not been assigned access to any doors yet. Contact your Organisation Admin or Facility Manager to request access.
Refresh the page. The door may have been temporarily reconfigured. If it still does not appear after refreshing, contact your Facility Manager.
Use the organisation switcher in the top bar to change to a different organisation.
If you already have a CommSecurity account, you will receive a notification email rather than a setup link. You do not need a new password, log in with your existing credentials and select the new organisation from the selection screen.
Your organisation has been suspended by CommSecurity. You will not be able to log in until it is reactivated. Contact your Organisation Admin for more information.
CommSecurity automatically signs you out after 8 hours of inactivity. Simply sign in again. If your organisation was suspended, you will see a message explaining this on the login screen.
Get Started
Contact our team today to get your building up and running in a fraction of the time.